Privacy Policy

Information We Collect

We may collect information in several ways when you interact with our website, marketing communications, or representatives.

Personal Information You Provide

You may provide personal information when you:

•  Fill out a contact form

• Sign up for email updates

• Schedule a tour or appointment

• Contact us by phone, email, or text message

Request information about a home or community

Information you may provide includes:

• Name

• Email address

• Phone number

• Mailing address or ZIP code

• Information about your home search preferences

• Any information you choose to include in messages or inquiries

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing activity.

This may include:

• Internet Protocol (IP) address

• Browser type and version

• Device type

• Pages visited on our website

• Time and date of visits

• Time spent on pages

• Referring website or advertisement

• General geographic location derived from your IP address

This information helps us understand how visitors use our website and helps improve the overall experience.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and understand visitor behavior. Cookies are small files stored on your device that help websites remember information about your visit.

We may use cookies to:

• Remember preferences and settings

• Improve website performance

• Analyze website traffic and usage

• Measure the effectiveness of advertising campaigns

You may control cookies through your browser settings. Disabling cookies may affect certain features of the website.

Analytics and Advertising Technologies

We may use third-party tools to analyze website usage and support marketing efforts. These tools may collect information about how you interact with our website.

These services may include, but are not limited to:

• Google Analytics

• Google Ads tracking technologies

• Meta (Facebook and Instagram) Pixel

• CRM and marketing automation platforms

• Advertising platforms and remarketing services

These tools may use cookies, tracking pixels, or similar technologies to collect information about your interactions with our website and advertisements.

Information collected through these technologies helps us understand how visitors engage with our website and helps us improve our marketing efforts.

How We Use Your Information

We may use the information we collect for purposes including:

• Responding to inquiries or requests

• Providing information about homes, communities, or availability

• Scheduling tours or appointments

• Sending updates about communities, promotions, or events

• Improving our website and services

• Analyzing marketing performance and website usage

• Managing customer relationships

• Complying with legal obligations

You may opt out of marketing emails at any time using the unsubscribe link included in those messages.

Text Messaging Communications

If you provide your mobile phone number through our website or other forms, Greenwood Homes may contact you by text message regarding your inquiry, appointment scheduling, community updates, or other relevant information. Message frequency may vary. Message and data rates may apply depending on your mobile carrier plan. You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at getstarted@greenwoodhomes.com. We do not share your mobile phone number with third parties for their own marketing purposes.

How We Share Information

We do not sell your personal information.

We may share information in the following circumstances:

Service Providers

We may share information with trusted service providers who help operate our business and website. These may include providers that assist with:

• Website hosting

• Marketing and advertising services

• Customer relationship management (CRM) systems

• Email and messaging communications

• Data analytics

These providers are only permitted to use information as necessary to perform services on our behalf.

Business Partners

In certain situations, we may share information with partners involved in the home buying process, such as:

• Mortgage partners

• Real estate professionals

• Service providers involved in scheduling appointments or tours

Legal Requirements

We may disclose information if required to do so by law or in response to valid requests from public authorities.

We may also disclose information to protect our rights, property, or safety, or that of others.

Data Retention

We retain personal information only as long as necessary for the purposes described in this Privacy Policy, including for legal, accounting, or reporting requirements.

Data Security

We take reasonable administrative, technical, and physical measures to safeguard personal information. However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your state of residence, you may have certain privacy rights regarding your personal information.

These rights may include the ability to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Request that we limit certain uses of your information

• Opt out of certain data processing activities

To make a request regarding your personal information, please contact us using the information listed below.

Do Not Track Signals

Some browsers offer a "Do Not Track" setting that signals to websites that you do not want to have your online activity tracked. Because there is not yet a standard for responding to these signals, our website may not respond to Do Not Track requests.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

If you believe a child has provided personal information through our website, please contact us so that we can remove the information.

Links to Other Websites

Our website may contain links to other websites that are not operated by Greenwood Homes. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any external sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to make a privacy request, you may contact us at:

Greenwood Homes LLC

1135 Rose Hill Drive, Suite 200
Charlottesville, VA 22903

Email: getstarted@greenwoodhomes.com

Phone: 888-828-7929